Showing posts with label reviews. Show all posts
Showing posts with label reviews. Show all posts

Saturday, 20 April 2013

Customer Review: Miss Piggy's Older Sisters

"Ooohohohoho!"



Appetiser
You better hope these two bitches aren’t coming to any of your family BBQs.
Entrée
Starring: Miss Piggy #1 (P1) and Miss Piggy #2 (P2), and waitress A.
Scene: Two of twenty guests at a sit-down Christmas function, these two women have eagerly ordered a bottle of (the cheapest) sparkling to kick things off.
P1: *tasting sparkling* Ooh, that’s not very nice at all!
P2: Ooh, you’re right. It’s awful!
A: I’m sorry – would you like to select something else from the wine list?
P1: No it’s fine, we’ll drink it.
P2: Just aaawful!
Main
Before she got her big break on The Muppet Show, Miss Piggy practised her musical acts for her two lesser-known older sisters, who attended a Christmas function at my place of work last December. Things started off swimmingly, as you can see from above excerpt. But the best was yet to come!
As the time came for me to take everybody’s orders, I found myself stuck between the middle-aged Miss Piggies for a painfully long period, fielding questions like what is rillette, is that cold, why, what is parfait, is that cold, why, what is ceviche, is that cold, why, and finally, what was vegetarian.
“I’m vegetiiiiirian,” Miss Piggy #1 snapped, “Vegetiiii-”
“Yes, ok,” I interrupted, wondering why the fuck she was asking idiot questions about dishes prefaced with non-vegetarian words like duck and chicken, “well, this and this is vegetarian.”
The set menu had four entrées and four mains to choose from, each section containing one vegetarian option. Limited? Sure. Will you die? As much as I dare to dream, no. So I pointed to the grand total of one vegetarian entrée and one vegetarian main, stopping to explain ratatouille, and wondering if I’d have to do the same with “mushroom risotto”. Instead, P1 jumped on the word mushroom.
“I really hate mushrooms,” P1 spat, looking at me expectantly.
This is why it pays to be nice to the waiter. Had it been a more polite guest, I would have rushed to accommodate a last-minute preference at set-menu function. But when confronted with an obnoxious stank-faced harpy whose sole reason for existing seems to be to waste my time, I tend to change my tune. Why the fuck should I go out of my way, when you won’t give me basic respect in return? You’re not paying the bill – your company is. You’re not going to tip – your host might. You’re not even bothering to speak to me in a civil tone, whereas that nice couple on Table 7 is, and I’d much rather be spending my time accommodating them. I don’t expect you would waste your time pandering to a rude bitch, and so, neither will I.
“Oh dear,” I responded, wondering if a vegetarian who hated mushrooms was committing some form of hate crime. P1 furiously waited for me to gush and apologise and swamp her with sincere offers of delicious vegetarian alternatives for her and her only. I blinked. After an awkward silence, P1 huffed and waved me away in that method so favoured amongst imbecilic customers (“Could you start with that side of the table?” *waves in random direction, unaware that everybody else has ordered*).
                                                                                   
Eventually the ordeal of order-taking was over, and we were back to serving the drinks. P1 and P2 expressed constant shock and disgust that the bottom-of-the-barrel cheap shit they insisted on drinking was somewhat unsatisfactory to their refined palates.  Our constant offers to replace the offending sparkling were spurned, as the brave Miss Piggies vowed they would endure the “awful” wine… loudly and attention-seekingly like true Australian martyrs. My colleague eventually just gave up topping up their wine glasses in face of the invariable “This is just aaaaaawful” whenever she did so. Perhaps we should have bottled their cheap wine as a complimentary little eau de fragrance instead, so P1 and P2 could smell as awful as their personalities.
If that wasn’t bad enough, their hysteria appeared to be contagious as another woman chimed in and claimed her glass of merlot was definitely “corked”. I could barely contain myself when I showed her the screw-top bottle from whence it came.
Entrées arrived, and the two Miss Piggies perked up. As I walked away, I heard that all-too-familiar screech of P2. “It’s cold!”she squealed, apparently having tuned out when I was painstakingly informing her of this fact.
As we all know, there is no such thing as cold food, ever, and there is certainly no such thing as cold entrée dishes ideal for group functions. Understandably, P1 and P2 exchanged pearl clutches over their cold dishes, and started searching their handbags for some nice hot Chiko rolls.
The cold entrées were not forgiven come mains, either. As I brought a male guest his main course, Miss Piggy #2 hooted across the table, “Is ya food warm?” before rolling back in her chair guffawing. Clearly unimpressed with P2’s boiled-egg-sharp wit, the gentleman rolled his eyes and awkwardly thanked me.
The light at the end of the tunnel came in form of the company organiser/boss, who arrived after having been held up at a meeting, right as the guests were leaving. He was grey and weary, and politely declined our offers of a glass of wine or late meal. His slumped shoulders suggested he clearly wanted to be at home in his striped pyjamas rather than catching the end of the office Christmas party, and he smiled and thanked us before doing the rounds. The more gracious guests thanked him, assured him the function ran smoothly despite his unfortunate absence, and passed on their warmest Christmas greetings. Miss Piggy #1 and #2 pounced as their turn came.
“The service was good, and the drinks were okay,” P1 reported.
“But the food was…” P2 began threateningly, before spying me and lowering her tone. The two women plastered fake thin smiles to their faces as I walked past, and I countered with one of my own. The hospo kid knows this silence all too well: the gap where the customer is waiting for you to leave earshot because they want to say something thoroughly rude. Whether it was a last-ditch attempt at having manners, or a piggy self-preservation thing, you be the judge. All I knew was that the Piggies would be gone soon, and were now the problem of their harried boss.
But let’s end this review on a positive side! These two odious women provided us with our favourite new workplace amusement: quoting “This is just aaaawful! Just aaaaawful!” in the worst, most nasal Australian accent before dissolving into hysterical laughter. It is evidence that in the darkest times, there can be rays of hope, so for that I sincerely thank you Miss Piggy #1 and #2. We hospo kids get bored, you see.
Customer Score
Presentation: 0/5.  Do you know why you should always dress for your age and the occasion? Because often there are other people in the vicinity trying to eat. That means nobody wants to see your leathery old tits at the dinner table, ladies. Spicing them up with a red bra doesn’t help either.
Intelligence: 2/5. I give them each a point for being able to communicate after so obviously being dropped on their faces as children.
Behaviour: 0/5. I’m always disappointed when somebody thirty years older than me hasn’t mastered basic etiquette. Shrill whining and repeatedly calling food and beverages “just aaaawful” as you guzzle them down are not acceptable modes of conduct for guests, and grown women at that. I have a feeling that if two women carried on like that at your dinner party, P1 and P2, you’d be venting your spleen via passive-aggressive Facebook updates the very next morning.
Value: 0/5. They weren’t footing the bill, they’re not coming back (please God), and they sure as hell didn’t tip.
Experience: 0/5. Just aaaawful.
Total Score: 2 tickets to South Morang out of 25. Nearly put me off bacon. Nearly.
0-5 complete waste of human organs 6-10 a distinct displeasure 11-12 what a turdburger 13-14 customer could accomplish something with more manners 15-16 a few mildly tolerable hiccups 17-18 staff could handle as a regular 19-20 a pleasure 21-25 the ideal customer


Wednesday, 12 September 2012

Customer Review: The Coat Avenger

Eep.

Appetiser

Why you should always stick to your prescribed medication unless otherwise directed by a doctor.

Entrée

Starring: Gentleman customer, innocent waitress A., head barman, and mysterious guest
Scene: Gentleman customer left a coat behind the night before, and has returned today to collect it. A. searches the cloakroom to no avail.

A: I’m sorry, it doesn’t seem to be here. It may have been misplaced. But if I take down your name and number, I could double-check with the staff member who hung your coat and get back to you.
Gentleman: Certainly.

CUT TO: Bar, 10 minutes later. Gentleman has exited, but mysterious guest has entered!

Mrs Coat Avenger: SO YOU JUST TAKE PEOPLE’S COATS AND THEY MYSTERIOUSLY DISAPPEAR, DO THEY?!

Main

A. pauses mid-order. Customer heads turn. At the bar stands the gentleman’s fuming wife: Mrs Coat Avenger. The shit hath hiteth the fan.

Not wanting to forget that good old-fashioned racism, Mrs Coat Avenger pauses long enough to give the Asian barman a contemptuous up-down, before demanding, “WHERE IS YOUR COAT CUPBOARD? WHERE IS IT?!”

Barman directs her. By now patrons are craning their necks to watch as she storms past them and into the alcove signposted Staff Only, ranting, “MY HUSBAND’S COAT IS VERY EXPENSIVE AND I FIND IT VERRRRY INTERESTING THAT IT HAS CONVENIENTLY DISAPPEARED!”

Yes, because according to this month’s Cosmo, your 150kg husband’s sweaty old coat is this season’s must-have. It’ll go perfectly with my pink Mollini stilettos! So you see, when your waiter hung the coat that fateful night it was all part of an elaborate plot to STEAL IT FOR MY SIZE SIX SELF. How verrrry devious I am!

Mrs Coat Avenger ransacks the cupboard in a rage. A. starts to back away. The barman edges towards a muddler in case he needs to physically defend himself. Customers quietly pull their valuables closer.

 “IT’S NOT HERE!” Mrs Coat Avenger – also known as Captain Obvious – finally shrieks, slamming the doors shut with a massive bang. “THIS IS COMPLETELY UNACCEPTABLE!”

I rather imagine Table 14 was thinking the same thing about their dinner being ruined by a screaming maniac.

Mrs Coat Avenger turns on her heel and leaves, without so much as a “THIS ISN’T OVER!” and a fist-shake. Villains just have no manners these days.

Later that evening, the coat is found. On account of it (1) being lost property, and (2) being pain-in-the-arse gigantic and in everyone’s way, it had been folded and moved. Barman sighs and dials the number left behind. Of course, Mrs Coat Avenger answers.

“WELL, WELL, WELL, ISN’T THAT CONVENIENT. I GO IN THERE AND MAKE A BIG FUSS, AND SUDDENLY THE COAT TURNS UP.”

“There’s nothing convenient about having to deal with a deranged hag,” is what he should have said. Instead, in an attempt for at least one person in this exchange to have some class, he reoffered his apologies and extended an invitation to pick up the coat any time.

And so the sheepish husband was soon reunited with the Very Expensive Coat.  It’s no wonder he has a compulsive overeating problem. How does Mrs Coat Avenger go about her everyday life with such farcical reactions to everything? Is this the kind of person you want:

At the supermarket?
Self Checkout Machine: Unexpected item in bagging area.
Mrs Coat Avenger:  WHAT??!! * smashes computer screen with can of Whiskas*

At the movies?
Teenage Boy: Excuse me, I think you are in my seat.
Mrs Coat Avenger: HOW CONVENIENT! *king-hits kid, popcorn flies everywhere*

Waiting next to you at the tram stop?
Mrs Coat Avenger: SIX MINUTES? SIX MINUTES?! WHAT IS TAKING SO LONG??!! *throws Molotov cocktail at information screen*

Around the community in general?
Young Mother: Shh, Ella, don’t cry.
Mrs Coat Avenger: SHUT THAT BABY UP OR I WILL! *pulls out handgun*

And you people were all worried about asylum seekers.


Customer Score
Presentation: 2/5. Two points for that oh-so-fancy taste in Burberry. Minus three points for the foaming at the mouth. 
Intelligence: 1/5. A little known fact is that Mrs Coat Avenger’s application to join the police force as a youth was rejected due to her being a flaming dumbshit. She spiralled into a life of insanity.
Behaviour: 0/5. What the actual fuck is wrong with you?
Value: 1/5. One point strictly for entertainment value only.
Experience: 1/5. I was much happier before I knew people like her existed.
Total Score: 5 cloakroom tickets out of 25. You need immediate professional help, lady, and possibly some sort of vaccine.

0-5 complete waste of human organs 6-10 a distinct displeasure 11-12 what a turdburger 13-14 customer could accomplish something with more manners 15-16 a few mildly tolerable hiccups 17-18 staff could handle as a regular 19-20 a pleasure 21-25 the ideal customer




Friday, 31 August 2012

Customer Review: We Speak No Americano

Dish may cost more than this.


Appetiser

Ordering kangaroo 101: or, why don’t you just hack off a piece of your own shoe and eat it?

Entrée

Starring: A table of four young people, the host of which is a European woman
Scene: I am taking their order for mains after politely reminding them that the kitchen is closing in ten minutes.

European: I’d like the kangaroo, but cooked medium-well, please.
Me: *deep breath*


Main
Morning, boys and girls! Pop quiz! Can anybody tell me why no reputable chef ever cooks kangaroo fillet more than medium rare?

If you answered, “Because kangaroo meat is not beef steak. These two meat varieties hail from rather different animals, one of which spends most of its time hopping across the outback at speeds of 20-70 kilometres per hour, while the other bums around grazing and mooing. Kangaroo is hence prized for its leanness and intensity of flavour; unfortunately its low fat content means the meat will immediately dry out if cooked over medium-rare. Overcooking will destroy it entirely, and not in a subjective tastebud-of-the-beholder way. Literally.” You are correct!

I would also have accepted, “Because it would taste like burnt dinosaur shit.”

Armed with this information, I attempted to save European Woman from this impending plate of costly dinosaur shit. I asked if she’d had kangaroo before. I explained the properties of the meat, and the chef’s decision to never serve it cooked over medium rare. She insisted that she could not tolerate rare meat. Ah, I thought, here is the key.

“If you prefer your meat cooked medium-well or well-done, perhaps you’d like something from our aged beef selection?” I offered, beaming. “We have scotch fillet, sirloin-”

“I live in the States,” she huffed, tossing her menu to me with a note of finality, “I have steak all the time. Just get me the kangaroo, cooked the way I want it. I want the kangaroo.”

This part was my fault. You see, at Melbourne Waitress School, we had a lecture on the States Clause, which mandates that under no circumstances should you ever recommend steak to someone who has spent any amount of time in the US. Ever. Do not even think that your puny Commonwealth beef industry can compare, you presumptuous Foster’s lover. Tell your Australian chefs to stick to what they know: kangaroos and wombats and shit. La Luna what now? Bitch, I’m from Texas.

Unfortunately I must have spent that lecture at the back of the class doing goon laybacks and drawing stick figure caricatures of my boss.

After entreating looks from her guests, I finally gave in. You demand to spend $36 on a plate of peppered car seat? Knock yourself out, honey. Sure, I will be the person standing there sighing as the chef rants in disbelief at your ignorance, but as long as you get what you want all is well.

Their meals came out, and European was overheard poking at her kangaroo (grudgingly cooked medium-well with nary a juicy pink piece of flesh in sight) and complaining, “This is the most they’d cook it?”

She offered a piece to her friend, who compared the overcooked kangaroo to her own medium-rare kangaroo. The friend tried one bite and immediately pushed the burnt crap away, happily returning to her own dish while declaring European’s “inedible”. Finally, as European was in the bathroom, the three (Australian) friends called me over to personally apologise for her behaviour.

Always right, my arse.

Customer Score
Presentation: 3/5. Fairly well-presented – but I will deduct points for that fugly grandparent-blue parka.
Intelligence: 3/5. Socially aware, assertive. Apparently unable to comprehend that different types of meat come from different types of animals, nor able to accept further explanations and recommendations. Probably thinks everything tastes like chicken.
Behaviour: 1/5. All former politeness was eroded by her meat tantrum.
Value: 3/5. They paid the bill and tipped.
Experience: 2/5. I do not go to work to be harassed by Eurotrash about how we should cook our national animal.
Total Score: 12 Timmys out of the well. Stop embarrassing your Australian friends you wannabe Yank.
0-5 complete waste of a human organs 6-10 a distinct displeasure 11-12 what a turdburger 13-14 a few mildly tolerable hiccups 15-16 customer could accomplish something with more manners 17-18 staff could handle as a regular 19-20 a pleasure 21-25 the ideal customer

Thursday, 23 August 2012

Customer Review: No Shoes, No Socks

Appetiser

Have you ever wanted to sit in a restaurant and be subjected to the next table’s recently unsheathed foot odour while waiting for your entrée? Of COURSE you have.


Entrée

Starring: Local union lobbyists celebrating a hard-gotten win
Scene: The rowdy group have moved from the pub (which is too crowded to accommodate them) to a table for five in the restaurant to order dinner. As one woman is in the bathroom, I spy a pile of purple fluff under her empty chair accompanied by a putrid smell, and hope to high heaven it isn’t a removed pair of socks after a long day of marching around protesting.

Shoeless Woman: *waddling back from bathroom barefoot* Ah. Well, my feet have stopped burning a little.


Main
I haven’t been treated to such a nauseating level of public disregard since that girl on the train who left a huge smeared foundation mark on the seat from her bare arse.
Pub overflow I can handle. Customers who make themselves at home I can handle. Raucous merrymakers who demand a bottle of your “cheapest sav” in a voice like Fran Dresher the Albatross I can handle blindfolded. But sweaty, pudgy, festering, simmering, malodorous feet that have escaped from their radiating bed-sock-and-leather-boot shackles to sneakily enjoy a bit of air-conditioned freedom in an environment specifically for people to partake in EATING? I’m outgunned here. I’m at a loss. I am at the mercy of absolute filth.
I get that Shoeless (hell, the entire group) has spent the day taking to the streets, chanting into megaphones and fighting against unjust pay brackets in certain industries. It’s arduous and draining. I would do the same thing, in a non-enclosed space or in the privacy of my own home. Who am I, really, to deny this Aussie battler the right to kick back, enjoy a sav, take the weight (and general paraphernalia) off her feet, and celebrate a victory for the bigger picture?
I am the fucking waitress who has to carry people’s MEALS past the waft of your meaty toes, that’s who.
My co-worker is soon alerted to the situation by my livid swearing, but is reluctant to intervene because this group are regulars on a First-Name Basis™ with the owner (currently present and unperturbed). Reasoning that there are no other customers in the immediate radius, the other members of the party don’t seem to care, and that the table is in a different section to the main dining room, we resolve to suffer in silence rather than risk drunken wrath and/or termination.
What IS the etiquette in this situation, hospo brothers and sisters? Because apparently, hoping customers don’t violate your right to a rot-free workplace by KEEPING THEIR RANCID FUCKING FOOTWEAR ON, isn’t always feasible.

Customer Score
Presentation: 2/5. I will excuse a sloppy appearance on the basis she had come straight from a protest and wanted to sit in the pub; I will allow an extra point for managing to keep the rest of her shit on.
Intelligence: 2/5. Obviously has motor skills as well as a basic sense of self-preservation (ow, my sore widdle footsies!). Complete lack of social awareness and no familiarity with the concepts of hygiene, health or safety.
Behaviour: 0/5. You make me want to vomit in a box and mail it to you.
Value: 2/5. One point for paying the bill after screeching it was “bullshit”, and another for being a return customer, undoubtedly to further harass all things olfactory.
Experience: 0/5. Rude, intoxicated, repulsive, and selfish– and that was before she took her socks and shoes off. 
Total Score: 6 Odor-Eaters out of 25. I am not normally squeamish but tonight I wanted to break my own nose just to end my suffering. 
0-5 complete waste of a human organs 6-10 a distinct displeasure 11-12 what a turdburger 13-14 a few mildly tolerable hiccups 15-16 customer could accomplish something with more manners 17-18 staff could handle as a regular 19-20 a pleasure 21-25 the ideal customer